We hope you will be delighted with your order from Rooted Spices.
However, we understand that sometimes you may wish to change your mind. We will accept a return of your order within 30 days of the date of the order if returned in its original condition. We cannot accept a return if any seal on the product has been broken or damaged. You will be responsible for the cost of returning the item to us. When returning the order to us, please provide us with a tracking number and ensure you obtain a receipt and package ID for the return from the delivery company. The delivery address for all returns is Rooted Spices, Studio A, Autumn Yard, Autumn Street, Hackney Wick, E3 2TT. If you do wish to return your order, please contact us first at firstname.lastname@example.org.
In the very unlikely event that you receive faulty or damaged goods from us, please inform us immediately by emailing email@example.com and we will let you know how to proceed.
There is more detailed information regarding returns in our Terms and Conditions of Supply.